We recently underwent our CQC interview, in relation to the COVID-19 pandemic. We are pleased to say, we passed with flying colours. Well done to everyone for working so hard to safeguard our staff and service users during these unprecedented times. Everyone in social care has had to become a little creative during these times, and we are proud of the efforts Carers Trust Mid Yorkshire have put into place to continue to support families during this crisis; whether that be telephone calls, shopping visits, collecting medication, dog walking or virtual visits. Well done everyone.
From our discussion and other information about this location, we assess that you are managing the impact of the COVID-19 pandemic. You have identified that your PPE supplies are sufficient and said you have effective infection control and staff management systems in place to manage the increased risks. You report there are no problems manging people’s medications at the moment. You are using staff supervision to focus on issues related to the pandemic and check on staff wellbeing. Staff communication is taking place by email and phone calls, with a system being introduced of video call team meetings. You are focussing on ensuring people’s wellbeing is promoted and engaging with the wider community to help with this. You have introduced thoughtful processes to support people who are shielding, including a system to enable staff to shop for people without cash handling. You are working effectively with partners, and are aware of the support available to you should it be required.
Read the full report here.